We are sorry, our live chat is currently unavailable. You can try calling 0300 123 6621 (Monday-Friday, 8am-6pm) or request a call back through our website

If you need urgent help, please call 111 - then NHS non-emergency number. They have a specialist mental health nurse who can support adults and young people.

In a life threatening emergency call 999

Kooth

Kooth is a free online counselling and wellbeing support service. It offers a safe and anonymous virtual space for young people (aged 11-25) to find support and counselling in a way that suits them.

The team is made up of friendly and experienced individuals who want to help.

How the service works

Kooth offers free 1:1, anonymous, text-based support conversations via kooth.com only.

Young people can register and speak to a member of our team for up to an hour about anything that is on their mind or access a variety of self-help content. There are no waiting lists or referrals for this service and all users register remain anonymous.

Young people can sign up for free and access the website 24/7,

Online counselling is available 12pm -10pm on weekdays and 6pm-10pm on weekends.

Kooth website on a phone
Free, safe and anonymous support for your mental wellbeing - Kooth

How can Kooth help?

Kooth has different features to support its users. These include:

  • Live chat – available 12pm -10pm on weekdays and 6pm-10pm on weekends. You chat session can be up to 1 hour long
  • Messages – users can share what’s on their mind and the team will respond as soon as they can
  • Discussion boards – connecting users with others anonymously
  • Kooth magazine – helpful articles covering a range of mental health topics from anxiety to relaxation. Written by the Kooth team and its community
  • Mini activities to help you manage or express your emotions and practise healthy habits
  • Kooth goals – a place to enter your goals and receive personalised guidance
  • Kooth Journal – a place to track your mood

Other useful information

You do not need to be referred to Kooth to access the service.

Anyone aged 11-25 is invited to join for free.

For the safety of its users, Kooth does not allow users to add others or message in the same way you can on other platforms like social media.

FAQ

Frequently asked questions about Kooth

Anyone aged 11 – 25 years is invited to join Kooth for free. Just sign up at www.kooth.com.

Yes, live chat is available from midday to 10pm on weekdays, and 6-10pm on weekend evenings. Your chat session can be up to 1 hour long.

No, there are no waiting lists or referrals. You just sign up to the website and get started.

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Get in touch

Our friendly team at the Portsmouth Mental Health Hub are here to help.

Call us

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Monday to Friday

0300 123 6621

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Monday to Friday

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If you or someone you know needs urgent mental health help, please call 111 – the NHS non-emergency number. It’s available 24 hours a day, 7 days a week and is free from any phone. They have specialist mental health nurses who can support adults and young people.

In a life-threatening emergency, always call 999.