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If you need urgent help, please call 111 - then NHS non-emergency number. They have a specialist mental health nurse who can support adults and young people.

In a life threatening emergency call 999

Selective mutism – supporting 11-16 year olds

Selective mutism is an anxiety disorder which means that a child or young person is unable to speak in select situations and environments – for example, at school. They are, however, able to speak well in other places – for example, at home.

Young people who experience selective mutism can often freeze when they are in situations where they are expected to speak to someone, which makes talking impossible.

Selective mutism usually begins in early childhood when a child has developed their ability to speak. It can persist into adulthood if not treated. Identifying selective mutism as early as possible is key, as it can lead to social anxiety, low self-esteem and frustration if left untreated.

The disorder affects roughly 1 in 140 young people. It can happen to any child or young person.

Support strategies for parents, carers and teachers include the Small Steps therapy program which works towards the child/young person feeling more comfortable speaking with others. This can be discussed with the relevant health professional supporting your child/young person.

People around the child or young person can also do a lot to help – for example, by taking off the pressure to speak at school or at home. Support for parents and teachers is therefore very important.

Top tips

  • Wait 5 seconds: Pausing without repeating the question or letting anyone answer for a child is a good rule of thumb. It also helps the child learn to manage their anxiety.
  • Praise: Use general praise not necessarily related to speaking in order to reduce attention drawn to the child’s speaking.
  • Avoid direct questions: reduce the pressure on children to speak by avoiding using direct questions.
  • Reduce use of questions: Instead use comments for example “You’re drawing a flower” or “I see you’re pointing to the picture in the book.” This helps convey interest in what the child is doing and is a good technique to fall back on when she is being nonverbal.
  • Use of commenting in general is useful as it gives an opportunity for the child to join in when they feel comfortable to.

Things that could help

  • SMIRA: selective mutism.org.uk and Facebook group
  • Space Café teen SM group on Facebook
  • NHS choices: information on SM
  • Selective Mutism Resource Manual 2nd edition by Maggie Johnson includes the latest research, detailed intervention programmes, leaflets and a booklet about what is happening in selective mutism
  • iSpeak – information and recommended resources available on their website
  • Young Minds – Speaking out about selective mutism blog post.
  • Books useful for the whole class ‘Can I tell you about Selective Mutism? A guide for friends, family and professionals’ (Johnson & Wintgens) and ‘My friend Daniel doesn’t talk’ (S. Longo) – Targeted at 4-8 year olds. This book will help teachers explain selective mutism to the whole class.
  • Stick Man communications stickmancommunications.co.uk produce explanation cards for Selective Mutism to use in public spaces

Getting help

Selective Mutism usually starts during childhood and, if left untreated, can persist into adulthood.

All Primary schools can access support from NHS Speech and Language Therapy (Up to age of 19). Home educated children can self-refer to support from NHS Speech & Language Therapy.  Primary schools in Portsmouth also have links with Mental Health Support Teams who can also help.

Alternatively, the children’s therapy service is available on the Telephone Advice Line on 0300 300 2019 Monday to Friday 9am – 5pm.

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If you or someone you know needs urgent mental health help, please call 111 – the NHS non-emergency number. It’s available 24 hours a day, 7 days a week and is free from any phone. They have specialist mental health nurses who can support adults and young people.

In a life-threatening emergency, always call 999.